Terms of Service 

Cancellation Policy

  • Cancellations made within 24 hours or failure to attend will result in a $100 cancellation fee

  • A valid credit card is required to reserve booking

Consultation Fee

  • First consultation is complimentary

Cosmetic Injections – Terms and Conditions

  • Cosmetic injection treatments appointments require a valid credit card to reserve

  • Bookings must be made in advance

  • Cosmetic injection clients must be deemed medically fit and suitable for treatment, following a consultation with one of our injectors.

  • The price per area treated will depend on the number of units required and the product used.

  • For legal reasons, the product names cannot be used in advertising. Please contact PROFILE Aesthetics for details.

Medications/Change in Medical History:

It is the patients responsibility to inform PROFILE Aesthetics if there is a change in their medical history (eg cold sores or pregnancy) allergies or medications (eg Isotretinoin).

In the unlikely event of an unforeseen emergency involving the care of the patient, the patient will be evacuated to a hospital at the discretion of attending paramedics. All costs relating to the transfer and care of the patient remain the responsibility of the patient. Please advise your treating practitioner of any procedures, medication either oral or topical that you are currently or have recently taken or used.

Review of Procedure

Review of procedures are done at two weeks or four weeks after the procedure depending on the procedure, except in the case of cosmetic emergencies, for example vascular occlusion or infection which will be seen immediately, as an emergency. Asymmetry, typical post treatment swelling, lumpiness will not be reviewed for at least two weeks unless advised otherwise by the doctor.  If there are signs of infections or other serious complications, no reviews will take place before the advised review time frame. It is your responsibility to inform the clinic if there are any signs of serious complications. Contact details are provided in the After Care Instruction email.

Photography

Every patient will have photography prior to their first consultation. In making an appointment at the clinic, patients are consenting to this part of the normal procedure of the clinic. Photographs will also be taken again when advised by the doctor/therapist.

Ceasing the Clinic/Patient Relationship

PROFILE Aesthetics reserves the right to cease the clinic-patient relationship at any time. In this case, the patient will be offered alternative doctors/therapists/clinic to continue their treatments.

Suitability for treatment:

PROFILE Aesthetics does not accept all patients for treatment. Some patients are unsuitable for the procedures performed. PROFILE Aesthetics reserves the right to decline or cancel further management of any patient if in the clinical opinion of the medical practitioner the patient is unsuited for further care. In the circumstance PROFILE Aesthetics would like to cease the care of our patients, we will refer the patient to another clinic. PROFILE Aesthetics offers no guarantee or warranty that any procedure will benefit the patient or have guaranteed outcomes. As a patient at PROFILE Aesthetics, you acknowledge that there is no guarantee of results for any procedure. Whilst every effort is made to achieve desired outcomes you as the patient understand that these are not guaranteed.

Refund Policy

As there is no guarantee with medical procedures it is essential that the patient understands procedures are not an exact science. Every human body is different and may react differently. Whatever the outcome, the product and or service has been provided, and it is therefore not possible for PROFILE Aesthetics or the consulting doctor to refund procedure fees.  PROFILE Aesthetics will make every reasonable effort to achieve the aesthetic outcome the patient requests, however no guarantees are offered in relation to the effects of any procedure performed.

Use of Vouchers

  • Unless otherwise stated, vouchers cannot be used towards retail products

  • Voucher must be shown at time of payment

Website information

The information contained and accessed of https://www.profileaesthetics.com.au (the “Site”) is provided by PROFILE Aesthetics for general guidance and is intended to offer the user general information of interest only.

Based on the fundamental universal condition of the electronic communication process, PROFILE Aesthetics does not guarantee or warrant the Site will be uninterrupted, without delay, error-free, omission-free, or free of viruses. Therefore, the information is provided “as is” without warranties of any kind, express or implied, including accuracy, timeliness and completeness. In no event shall PROFILE Aesthetics, its directors, employees, agents or its related corporate entities be liable for any direct, indirect, incidental, special, exemplary, punitive, consequential or other damages whatsoever (including, but not limited to, liability for loss of use, data or profits), without regard to the form of any action, including but not limited to contract, statute, negligence or other tortious actions, arising out of or in connection with the Site, any content on or accessed by use of the Site, or any copying, display or other use hereof.